Computer Drama...Llama?
Now that your hands are all in the air - like you just don't care, as a mater of fact - I'd like to join you.
For the past week our DSL (yes, I know...I know) has been acting "goofy." It would connect, then disconnect, making it quite difficult to get photos up online and emails returned in a timely manner.
So after haggling with Verizon's Customer Service reps for two days in a row (now how many of you try and fix the problem yourself? Yep, me too) I got desperate. Not just frustrated I'm moving on - but literally crying in front of our computer with modems, routers and wires in my lap. It was not one of my brightest moments.
My hubbie lovingly coaxed me away and encouraged me to seek help - not the mental kind, although at that moment it may have been helpful - but technical help. I made the call at 9:30pm that night.
Less than 24 hours later Jason, owner of J.A.C.E. Computers, was over with a new router and installed it lickety split.
What amazed me - aside from his computer genius - was that during the hour he was working away I got more done around our apartment than I have in a long while. I mean I cleaned the kitchen up, did the dishes, started on a project for Tuttle Cameras (info coming soon Lightroom fans! Watch for details), dreamed up some fabulous new marketing ideas, etc.
It made me realize how wasted the nearly two-hours I spent crying and on the phone with Verizon were. Jason completed in one hour what I wasted nearly twice as long trying to accomplish. Wow.
And it taught me a very valuable lesson: pay the professional.
So, Jason - if you read this - thank you. Refreshed and re-connected to the internet world I look forward to paying your invoice; it was worth every cent!
Blessings,
Christine Lee Smith
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